W.W. Grainger, Inc. 10.5.1

W.W. Grainger, Inc. – Freeware – Android iOS
out of 15918 votes

Streamlined Supplies at Your Fingertips with W.W. Grainger, Inc.

Boris Weber

03/03/2025

W.W. Grainger, Inc. offers an extensive selection of industrial supplies, making procurement easier for businesses of all sizes, but users may find the interface a bit outdated.

The Grainger app for iPhone provides convenient access to all the features and services offered by Grainger.com, ensuring that you can stay connected no matter where your work takes you.

With this app, you can easily streamline your search, check pricing for your account, verify item availability at nearby branches, and efficiently manage costs through the Grainger KeepStock inventory management solution.

Real-Time Availability: Obtain information on expected item arrival dates or check if an item is in stock at a nearby branch.
KeepStock: Effectively manage, track, and control inventory costs through this agile inventory management system.
Barcode Scanning: Simply scan a product and add it directly to your cart for efficient purchasing.
Find a Branch: Locate the nearest branch for quick and convenient pickup of your items.
Chat With an Expert: Get instant answers to your questions by uploading a photo and connecting with a specialist.
Pending Orders: Keep track of all orders awaiting your approval.
Lists: Easily access lists from Grainger.com for efficient reordering.
Order History: Check the status of current orders or review past orders made in the last 18 months, regardless of how they were placed.
OMS: Simplify your order flows using our Order Management System.
Saved for Later: In case you're not quite ready to make a purchase, conveniently store products in your shopping cart for future reference.

If you require any assistance, please don't hesitate to contact us at 1-800-472-4643.

Grainger, Grainger.com, and KeepStock are trademarks of W.W. Grainger, Inc.

Overview

W.W. Grainger, Inc. is a Freeware software in the category Home & Hobby developed by W.W. Grainger, Inc..

The latest version of W.W. Grainger, Inc. is 10.5.1, released on 07/04/2024. It was initially added to our database on 09/20/2023.

W.W. Grainger, Inc. runs on the following operating systems: Android/iOS.

Users of W.W. Grainger, Inc. gave it a rating of 5 out of 5 stars.

Pros

Extensive Product Range: Grainger offers a vast array of industrial supply products, making it convenient to find various items in one place.
Strong Brand Reputation: Established brand known for quality and reliability in the industry.
Excellent Customer Service: Noted for responsive and helpful customer support representatives.
Robust Online Platform: User-friendly website and mobile app facilitating easy ordering and account management.
Inventory Management Solutions: Offers tools and services to help businesses manage their inventory efficiently.

Cons

Higher Prices: Some customers report that prices can be more expensive compared to competitors, particularly for non-specialized items.
Complex Billing Processes: Some users have noted issues with billing complexity and clarity in invoices.
Limited International Shipping: Primarily focused on the U.S. market, which can limit availability for international customers.
Inconsistent Stock Levels: Occasionally, certain items may be out of stock or have delayed shipping times.
User Experience Variability: While some find the platform intuitive, others face navigational challenges based on their tech-savvy level.

FAQ

What types of products does W.W. Grainger, Inc. offer?

W.W. Grainger, Inc. offers a wide range of industrial supplies, including fasteners, tools, safety equipment, electrical components, plumbing supplies, and more.

How can I place an order with W.W. Grainger, Inc.?

You can place an order through the W.W. Grainger website, via their mobile app, by calling their customer service line, or by visiting one of their branch locations.

What shipping options does W.W. Grainger, Inc. provide?

W.W. Grainger offers various shipping options including standard, expedited, and same-day delivery in certain areas.

Does W.W. Grainger, Inc. offer bulk purchasing discounts?

Yes, W.W. Grainger provides bulk purchasing discounts for customers who buy in large quantities.

Can I return products purchased from W.W. Grainger, Inc.?

Yes, products can typically be returned within 30 days of purchase with proof of purchase, but certain items may have specific return policies.

Does W.W. Grainger, Inc. have a loyalty program?

Yes, W.W. Grainger has a loyalty program called the Grainger Rewards Program that offers points on purchases which can be redeemed for discounts or merchandise.

How does W.W. Grainger, Inc. ensure product quality?

W.W. Grainger conducts strict quality control measures and sources products from reputable manufacturers to ensure high-quality offerings.

Where can I find the nearest W.W. Grainger branch?

You can locate the nearest branch by using the 'Find a Branch' feature on the W.W. Grainger website or mobile app.

Does W.W. Grainger, Inc. provide technical support for their products?

Yes, W.W. Grainger offers technical support and product expertise through their customer service team and website resources.

What payment methods does W.W. Grainger, Inc. accept?

W.W. Grainger accepts various payment methods including credit/debit cards, PayPal, and purchase orders for business accounts.

Boris Weber

I am an editor at UpdateStar. I started as a support engineer, and am now specialized in writing about general software topics from a usability and performance angle among others. I telecommute from UpdateStar’s Berlin office, when I am not working remote as a digital nomad for UpdateStar. When I'm not analyzing the latest software updates, you can find me exploring new cities, immersing myself in local cultures, and discovering innovative tech trends across the globe.

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